Ordering and Security
We are committed to making your online shopping experience run as smoothly as possible. Once we have received your order via e-mail and have established courier/shipment costs, we will provide you with an invoice including banking details.Once payment has been verified, we will dispatch your order to the relevant courier company for delivery to your address as provided.
Privacy
Our privacy policy is simple – we will not use the information you provide for any purpose other than processing your order and occasionally communicating with you about new work. We will not sell, rent or loan any info about you to any third party.
Shipping and Handling
We will ship your in-stock order within 2-3 business days via contracted carrier. Please allow 7 to 10 business days for delivery. For orders placed during a weekend or holiday, we try our best to ship on the next business day.As all works are handcrafted, made-to-order art works will each be given individually quoted projected shipping dates. Please note that as the Buyer, you are liable for any import taxes or duties charged in your country.
Insurance
As a high standard of quality is very important to us, your art works will be individually checked and then carefully packed. All works sent via carrier will be insured. If you are unfortunate enough to have any breakages you will also be refunded. In this case you would need to provide us with a photograph of the damaged item to assist with any resulting insurance claim we may have to make.
